Showroom Manager

The Role:

We are working with a luxury boutique rug design company in West London who are looking for a dynamic Showroom Manager to run the various day to day functions of their London showroom.

The ideal candidate will be highly organised and creative with a genuine appreciation for luxury interior design. Within this role, you would manage the Showroom Assistant and closely liaise with different team members across departments to help the business to thrive further.

This is an exciting opportunity to work in a close-knit and supportive environment in which you are a pivotal member of the business. You will have the opportunity to further develop in your career and take on new and exciting responsibilities.

Key Responsibilities:

  • Manage the Showroom Assistant, guiding them on their duties and providing mentorship
  • Closely liaise with Business Development Manager to plan showroom events, monitor sales targets, accounting needs, KPIs, general maintenance and administration
  • Develop and Implement brand image strategies whilst nurturing strong relationships with current and potential clients and setting up new trade accounts
  • Accurately process all quotes in a timely manner
  • Assist with in-showroom sales when needed, answering queries around product and colour selections
  • Assist with new product launches
  • Coordinate with stain-treatment and underlay contractors to make sure jobs are seamlessly carried out
  • Ensure the Showroom Assistant provides clients with regular updates on orders
  • Manage stock lists and loans for press/stylists/designers
  • Coordinate white-glove deliveries for key clients, managing after sales and finding solutions to any issues
  • Manage showroom visual merchandising/displays, ensuring the showroom is kept to the highest standards and organising refreshes when needed
  • Manage and plan showroom events, liaising with the Business Development Manager to maximise the event’s return on investment

Key Skills:

  • At least two years’ experience within the luxury/design environment
  • Excellent customer service skills with the ability to build strong and trusted relationships
  • Ability to manage different projects simultaneously
  • Excellent written and verbal communication
  • Personable, organised and presentable
  • Proficient in Microsoft Office, Photoshop is desirable
  • Ambitious with the desire to be a key part of a business

If you would like to apply for this position, please click on apply to attach your CV.

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The Crowd is an equal opportunities employer and agency.

Creative Support
Ref: 00869
Permanent
Up to £40K pa
London

Speak to Corrine about this role
or click below to apply now

Corrine Munro

corrine@thecrowdcreative.com
+44(0)203 478 1710

Click here to apply NOW

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