IT Coordinator

The Role:

Our client, a renowned global architecture firm, is seeking a friendly and skilled IT Coordinator to spearhead tech support in the office. This is a multi-faceted role which involves managing video conferencing tech, setting up new hires with proper equipment, deploying and installing hardware when necessary, and working collaboratively with other global offices to ensure smooth sailing with company-wide software. This is a great role for a people-person with a strong foundation in tech support.

This is a wonderful opportunity to step into a role as a subject matter expert within a global firm. Our client offers competitive benefits and champions career growth and professional development as part of their company culture.

Key Responsibilities:

  • Provide desktop support to teammates, both in-person and remote
  • Log all issues into the company system and oversee the inventory of all technology assets
  • Help set up new employees with the proper equipment, including mobile devices
  • Oversee and maintain video conferencing equipment and troubleshoot any issues there
  • Perform regular tech maintenance and maintain data integrity, according to company policy
  • Maintain Active Directory and Windows Server
  • Train employees on the proper use of tech and company best practices
  • Work closely with IT support in the company’s other global locations whenever necessary

Key Skills:

  • Previous experience in a similar tech-support role
  • Basic working knowledge of LAN/WAN and TCP/IP
  • Solid understanding of Microsoft Windows Active Directory network environments
  • Familiarity with call-logging and incident management software
  • Ability to deploy and install hardware
  • Fast learner and adaptable team player
  • Friendly people-person who is comfortable acting as a point of contact and subject matter expert within the office

If you would like to apply for this position, please click on apply to attach your resume.

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Creative Support
Ref: 00825
Permanent
$60-70K pa
New York

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or click below to apply now

Liberty Styles

liberty@thecrowdcreative.com
+1 917 292 4508

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