Operations Manager (Interior Design)

About The Role:

The Crowd are partnering with a mid-sized, prestigious and in-demand interior design studio based in central London, that are seeking an experienced and proactive Operations Manager to join their team on a permanent basis.

Working closely with the senior leadership team, you’ll be responsible for ensuring the seamless day-to-day running of the studio. Your remit will cover strategy, facilities management, ISO compliance, recruitment, health and safety, and nurturing a positive studio culture. The ideal candidate will be a confident and adaptable leader with proven experience managing studio operations. You’ll bring strong organisational skills, a hands-on approach, and a track record of success across facilities, events, ISO processes, and operational efficiency.

This is a fantastic opportunity for a personable and experienced professional to take ownership of a key role within a creative, collaborative, and social team. The studio offers an inspiring work environment, regular social events, and excellent exposure across all aspects of running a thriving interior design practice.

Key Responsibilities: 

• Collaborate with the senior management team across strategic goals and policy compliance (such as ISO)
• Lead annual performance and salary reviews
• Oversee facilities management for the studio
• Guide recruitment, including job descriptions, offers, and contracts
• Organise social and learning events and foster a positive studio environment
• Collaborate with finance manager on daily finances and budgeting
• Handle office health and safety policies and procedures
• Oversee IT strategy and work with consultants for GDPR compliance
• Maintain business continuity plans
• Coordinate annual client feedback

Key Skills/Requirements:

• Previous relevant experience in interior design, architecture or design fields
• Experience working with external auditors to ensure compliance with ISO standards is essential.
• Proficient in Microsoft Office and Adobe
• Strong writing and verbal communication abilities
• Keen attention to detail and exceptional organisational skills
• Skilled in juggling multiple tasks and setting priorities effectively
• Experience with facilities management and health and safety
• Positive and collaborative approach to team leadership and studio culture
• Maintains poise and professionalism in all circumstances
• Committed to upholding discretion and integrity

To apply for this position please click on the apply button to attach your resume (and portfolio for design positions).

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The Crowd is an equal opportunities employer and agency.