Practice Manager (Architecture)

About The Role:

The Crowd are partnered with a vibrant, mid-sized architecture practice based in Kent that are seeking a positive and proactive Practice Manager to take responsibility for the smooth day-to-day running of the studio.

This is a varied and key role at the heart of the business, working closely with the Partners and wider team. Our client is looking for someone proactive, organised, and calm under pressure, a natural problem-solver who enjoys wearing multiple hats and keeping things running seamlessly behind the scenes. You will be responsible for overseeing the front of house, and will focus on key areas such as operations, HR, finance administration, IT, ISO compliance, Health & Safety, employee relations, and more.

This is a fantastic opportunity to join a sociable, design-led studio that values collaboration and growth. You will benefit from a friendly, supportive team environment, along with perks such as a frequent socials, a wellbeing platform, loyalty pension scheme, increasing annual leave with service and flexible hours.

Key Responsibilities:

• Oversee the day-to-day running of the studio, ensuring smooth operations across facilities, HR, IT and administration
• Lead office compliance including ISO9001 audits, health & safety, risk assessments and statutory requirements
• Manage onboarding, recruitment coordination, appraisals and salary review processes in collaboration with the Director team
• Act as the main point of contact for the landlord, building management, IT partner and external suppliers
• Oversee payroll changes, benefits administration and visa compliance, liaising with external accountants and brokers
• Line manage the a small team of Coordinators
• Manage software licences, renewals and office systems, ensuring cost-effective and timely procurement
• Support finance processes including invoicing, expenses and year-end submissions
• Coordinate studio culture initiatives, socials and events, supporting a positive and well-run working environment
• Provide light PA and administrative support to the Directors when required

Key Skills / Requirements:

• Proven experience in a Practice / Studio Manager role within architecture, design or the built environment
• Highly organised, detail-oriented and confident managing multiple operational functions simultaneously
• Strong IT literacy with the ability to oversee systems, software and external providers
• Excellent communication skills with the discretion to handle sensitive information
• Diligent, pro-active and robust with a collaborative approach
• Comfortable working in a fast-paced studio environment; experience with Quickbooks is advantageous
• Strong experience using Microsoft Suite (Excel, Docs, PowerPoint, etc)

To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).

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The Crowd is an equal opportunities employer and agency.